Frequently Asked Questions

The capsules are completely tasteless, the gel has a mild, oceanic taste, and the fine powder blends seamlessly into meals or drinks without altering their flavour.

Sea moss naturally contains iodine, potassium, calcium, magnesium, iron, zinc, selenium, and B vitamins — minerals commonly found in ocean-derived algae.

Sea moss is a natural food ingredient. As with any food, individual experiences vary. Most people incorporate it into their daily routine over several weeks.

Raw is dried whole seaweed; Gel is pre-soaked and blended; Powder is finely ground for mixing; Capsules offer a convenient pre-measured format. All forms are made from the same wildcrafted sea moss.

People commonly use 1–2 tablespoons of gel, 1 teaspoon of powder, or 2 capsules per day. We recommend starting with a smaller amount to see how it suits your routine.

Yes, you can combine forms. Stay within the typical daily usage amounts. For example, use gel in smoothies and capsules when travelling.

Our bundles combine different product forms at a discounted price, perfect for trying multiple options or stocking up on your favourites.

Store raw and powder in a cool, dry place. Sea moss gel must be refrigerated and lasts 3–4 weeks. Capsules should be kept in their original container away from moisture.

Yes! Freeze gel in ice cube trays for easy portioning. Frozen gel lasts up to 6 months. Thaw in the refrigerator before use.

Yes, our sea moss is sustainably wildcrafted from pristine ocean waters, supporting local coastal communities and marine ecosystem health.

Wildcrafted sea moss grows naturally in the ocean and absorbs minerals from its environment. Farmed versions are cultivated in controlled conditions. We source only wildcrafted Eucheuma cottonii.

No. Our products contain 100% pure sea moss with no additives, fillers, binders, or preservatives.

Yes! Sea moss is vegan, gluten-free, non-GMO, and suitable for keto, paleo, and plant-based diets. It is a natural whole food ingredient.

Sea moss contains minerals in their naturally occurring form as found in ocean algae. It is a whole food ingredient, not a synthetic isolate.

Sea moss naturally contains dietary fibre, fucoxanthin, and various trace compounds found in ocean algae, in addition to its mineral content.

Sea moss is a natural food ingredient. As with any new food, we recommend introducing it gradually. If you have a medical condition or dietary concern, please consult your healthcare provider before use.

Sea moss is a natural food ingredient. For children, we recommend consulting your healthcare provider to determine what is appropriate for your child's diet.

We deliver throughout South Africa to all major cities and towns via our trusted courier partners.

Yes! We offer FREE delivery Nationwide throughout South Africa.

Yes, you qualify for free delivery regardless of the number of items.

Marine Sea Moss offers free shipping and it is a permanent offer across South Africa with no minimum spend.

Orders are processed within 1–2 business days. Delivery takes 3–5 business days depending on your location within South Africa.

Once shipped, you'll receive a tracking number via email. Use this to monitor your delivery progress through our courier's website.

Due to the perishable nature of sea moss gel, we cannot accept returns on opened products. Unopened items may be returned within 7 days of delivery.

Contact us immediately with photos of the issue. We'll arrange a replacement or refund for damaged or incorrect orders at no cost to you.

Email us at orders@marineseamoss.co.za or visit our Contact Us page. We respond within 24 hours during business days.